accountsetup

To facilitate a quick procedure for new clients to obtain the equipment they need, we are happy to open an account for them with the minimum of fuss. After an account has been approved, all that is needed is a 'phone call, to ensure the equipment is available and any necessary ordering arrangements have been fulfilled.

Setting up a Company account

On the first two hires, an official order on headed paper , together with a copy of your 'Goods In Trust' insurance, must be supplied either by email, fax or on collection of the equipment. All subsequent hires must have an official order or number, as agreed with the hire manager who deals with your booking
Similarly, on the first two occasions, the hire charge and any transport costs, as agreed with your company and our hire manager, must be paid before the hire commences.
Complete & return to us our 'Conditions Of Business' form signed by an authorised person. Download a pdf copy here.
A deposit set at a level determined by the replacement value and its area of use (see Methods of Payment).

Setting up a Personal account

On the first hire, an individual must collect the equipment from our premises. At this time a document, such as a passport or photo driving licence or other recognised photo pass, must be presented. Two utility bills showing that the client resides at the stated address will also be required. (If the circumstances dictate that the person cannot attend in person, e.g. because of locality, other arrangements may be permitted but stringent rules apply).
As with a company account, the first two hires must be paid for on collection or before the hire commences.
Complete & return to us our 'Conditions Of Business' form. Download a pdf copy here.
A deposit set at a level determined by the replacement value and its area of use (see Methods of Payment).

Methods of payment

Our preferred method of payment is by credit card. When payment is made this way then we retain the credit card details against the deposit. Should the value of any damages or missings or extended hire be greater than the deposit then we will discuss with the client how this will be paid for.
We also accept company cheques or personal cheques supported by an appropriate guarantee card for the hire and a full deposit.
If payment for the hire is by cash then some other form of surety for the safe return of the equipment will be needed.